Company
ROWA is a luxury fashion brand that offers premium casualwear, designed for those who value both elegance and comfort. We blend high-quality craftsmanship with youthful energy, redefining everyday clothing into something truly exceptional.
ROWA is based in the UAE, where we design and craft all our products. Our garments reflect the UAE’s commitment to luxury, combining traditional craftsmanship with modern design aesthetics.
Every piece at ROWA is crafted with authenticity and a commitment to timeless luxury. We focus on minimalist design, luxurious fabrics, and fine craftsmanship, ensuring each product embodies simplicity, elegance, and quality.
ROWA offers a unique balance of youthful energy and refined luxury. Our collections are designed for the modern individual who seeks sophistication without sacrificing comfort, with every garment embodying high-end quality and effortless style.
ROWA is deeply embedded in the UAE's fashion culture, from being crafted locally to supporting the region’s artisans and designers. Our brand represents the evolving nature of UAE fashion while staying true to the country’s rich traditions.
Orders
Placing an order with ROWA is simple. Browse through our collections, add items to your cart, and proceed to checkout where you can enter your shipping details and payment information. You can create an account to streamline future orders.
Once an order is placed, it is processed promptly. However, if you need to make any changes, please contact us within 24 hours, and we will do our best to assist in modifying or canceling your order.
We offer international shipping to select countries. During checkout, you will see the available shipping options based on your location, with delivery estimates and any applicable customs fees.
Currently, we ship to most global locations. However, some countries may have restrictions or additional customs duties. Please check during checkout for the specific shipping options to your location.
Payments
ROWA accepts a variety of secure payment methods, including Visa, MasterCard, PayPal, and other payment gateways to ensure a smooth and secure transaction process.
Absolutely. We use SSL encryption technology to ensure that all your payment details are securely processed. Your personal and financial information is fully protected throughout the transaction.
Currently, we accept one payment method per order. If you have any issues during the payment process, please reach out to customer support, and we’ll be happy to assist you.
Shipping & Returns
Domestic orders within the UAE typically arrive within 2–5 business days, while international shipments can take between 7–14 business days, depending on your location and shipping method chosen.
Once your order has been dispatched, you will receive an email with a tracking number. Use this number to track the delivery status through the shipping carrier’s website.
Yes, we do! ROWA offers international shipping to a wide range of countries. Delivery times and costs depend on the destination, which will be confirmed at checkout.
We accept returns within 15 days of receiving your order, provided the items are unworn, undamaged, and in their original packaging. Please note that return shipping costs are the responsibility of the customer.
To return an item, please contact our customer support team within 15 days of receiving your order. Once your return is approved, we’ll provide instructions on how to send the item back to us.
